517
French speaking B2B Customer Experience Specialist
ALLNEX
French speaking B2B Customer Experience Specialist
ALLNEX
French speaking B2B Customer Experience Specialist
ALLNEX

French speaking B2B Customer Experience Specialist

ALLNEX

Required skills and experience

  • Bachelor degree;
  • Experience in Customer Service/Customer Care or other relevant role for 1 year;
  • Good knowledge of Microsoft Office;
  • Very good English and French language skills;
  • Logical mind set with a high level of precision and responsibility;
  • Excellent verbal and written communication skills;
  • Proficient use and experience with SAP ERP system will be considered as a advantage.

Responsibilities

  • Customer Support: Handle inquiries, requests, and disputes;
  • Data Management: Maintain customer and material data;
  • Order Management: Process sales and sample orders in SAP ERP;
  • Consignment Management: Oversee consignment stock and invoicing;
  • Internal Coordination: Support cross-functional teams and pricing changes;
  • Project Participation: Engage in improvement and automation projects;
  • Training & Documentation: Assist with onboarding and maintain documentation;
  • Skills Development: Refresh and acquire new skills;
  • Backup Support: Cover for peers and handle additional tasks.

We offer

  • Monthly gross salary 1300 - 1600 EUR, depending on skills and experience;
  • Partially working from home option;
  • Transportation allowance;
  • Health, accident and critical illness insurance;
  • Annual bonus program and special recognition awards;
  • Excellent working conditions in modern environment;
  • An international exposure in a cross-cultural community;
  • Training, great opportunities to grow and develop your career nationally and internationally;
  • Companys social events;
  • Birthday holiday.
Monthly gross salaryGross/mo  € 1300 - 1600

Additional information:  To see the complete list of benefits offered by the company, please refer to the section following the job ad.

Location

    Rīga, Latvia
    Gunāra Astras iela 1C

Time of work

  • Full-time

Languages

  •  English
  •  French
Contact person
Alēna Freiberga
Eight reasons why you should join allnex:
We are in the lead. We are proud to be the largest industrial coating resins supplier in the world
We are pioneers of green thinking. Being environmentally responsible has always been a key part of what we do
We are entrepreneurs. We strive to be the strategic partner for our customers, providing innovative solutions for their needs.
We celebrate diversity. Diverse in our backgrounds, talents and ideas, we can accomplish anything together.
We have a rich history. We have a strong heritage in leading chemical companies globally, dating as far back as 1918.
We prioritize our people. Our company is only as good as the sum of our people. We focus on training, promoting leadership and teamwork to help you succeed.
We are global as it gets. 35 countries, 50+ nationalities, clients almost everywhere.
We are great bunch of people. If you enjoy connecting and working with talents across the globe, you've come to the right place.


Company websitehttps://www.allnex.com/en/

Registration number40103815035

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