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Customer Service Specialist (for Swedish speaking customers)
TRODO SIA
Customer Service Specialist (for Swedish speaking customers)
TRODO SIA
Customer Service Specialist (for Swedish speaking customers)
TRODO SIA

Customer Service Specialist (for Swedish speaking customers)

TRODO SIA

Responsibilities:

  • Daily interaction with our customers over the phone 
  • Address customer concerns and requests across all communication channels
  • To provide accurate and insightful guidance to customers
  • Provide detailed information about our products and services
  • Process customer orders and fulfill requests 
  • Maintain a polite, helpful, and professional 

Requirements:

  • Passionate about delivering exceptional customer support and ensuring the highest standards of service
  • 1+ years of experience in a similar customer service role or related field
  • Proficiency in both English and Swedish languages is essential for communication with foreign customers
  • Attention to details and solid problem-solving ability 
  • Empathy and active listening skills
  • Comfortable using computers and a wide range of digital tools and software

We offer:

  • Extended health insurance
  • Flexible benefits (extra holidays or paid GYM)
  • Growth & development opportunities
  • Employee Purchase Program
  • Mental health support program
  • Fruits (and ice cream during summer), and refreshments in the office
  • Family-friendly workplace
  • Celebrations of employee's important life moments
  • Team buildings and corporate events
 
Trodo was founded in 2013 by two young IT enthusiasts (and brothers) from Latvia and an experienced rally and car maintenance veteran from Norway. Trodo continues to grow by offering online services that prioritize a positive user experience, hoping that anyone who uses Trodo's services for the first time will become a dedicated repeat customer.

Mēneša bruto algaBruto mēnesī  € 1800 - 2000

Atrašanās vieta

    Mārupe, Mārupes novads, Latvija

Darba veids

  • Pilna slodze

Valodas

  •  Angļu
  •  Zviedru
Kontaktpersona
DACE TEIBE
Back in 2013, when Trodo was founded, it was easy to buy almost everything online, except for spare car parts. From day one, our goal was to provide an online service that is easy to use and delivers the best customer experience. Not only did we reach our goal, but we also made significant e-commerce improvements and kick-started the whole online market for car parts and spares. Today we continue to lead the way by setting the industry standards. Our webshop is not simply a system- there is a person to assist each step of the way. We are experts in our field and fellow enthusiasts, all driven by the same fascination with technology and motion. We motivate with our desire to learn and further improve our knowledge. In today's world, where people seem to lack enough understanding of their vehicles, we are here to encourage them. We assist, provide facts and break the myths to help increasingly more people be more hands-on with their transport.

Uzņēmuma mājaslapahttps://www.trodo.com

Reģistrācijas numurs40103904244

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